Reading a Dashboard

Learn the anatomy of a CRM Analytics dashboard from a viewer's perspective before you start building one.

Reading a Dashboard

Before building, it helps to know how to use a dashboard someone else built.

Anatomy

A dashboard is a canvas of widgets: charts, number tiles, tables, and filter controls. Widgets are wired together — clicking a bar in one chart can filter every other widget on the page.

Global filters

Most dashboards expose a filter panel or filter widgets at the top — date ranges, owners, regions. These apply globally, on top of any single-chart selections.

Refresh & data freshness

A small clock or refresh icon usually shows when the underlying dataset last synced. Dashboards don't query Salesforce live; they query the dataset, which is only as fresh as its last dataflow/recipe run.

What you'll learn next

Next: filtering, faceting, and drilling into a chart to answer a specific question.